FAQ...
Q. Any membership fee?
Answer
We do not have any membership fee on our site www.kmauto-export.com, You can register and signup for free.
Q. How to purchase?
Answer
If you want to purchase any car then you need to register first, after login selects your car from our stock or any Japanese auction from www.kmauto-export.com or you're any convenient to check the specification related to that car and send us a bidding request with your target price
Q. Have any conditions to become a registered User?
Answer
We do not have any major condition for the registration process, one should be of legal age above 18 years and have a basic idea of internet culture if you are registering on behalf of a company, we need few introductory details.
Q. Before buying a car do you suggest any checklist to your customers?
Answer
Yes, we give an idea of a checklist to be kept in mind before buying a new as well as used cars, if you tell us the requirement we can suggest you the car that suits you the most plus you can also ask for a tentative idea of pricing before making your bid.
Q. What are the payment methods?
Answer
TT (Telegraphic Transfer) is the most secure and fastest method to make the payment.
NOTE: The charges will be paid by the customer.
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Q. What are the extra charges?
Answer
We don’t have any extra charge. Depend upon the price if it is in FOB, you will have to pay freight charge, import duty, clearance & registration fee, and depending on the import regulations of your country there may occur some other fee. If the price is in C&F, you have to pay all the charges except freight as it is already charged at the price.
Q. What is the procedure to cancel an order?
Answer
The cancellation procedure is very simple, if you want to cancel any of your orders you can simply email us at kmautojp1@gmail.com or give a call to our customer care number. +81-90-7749-0313
Q. Is there any specific time to check the auction?
Answer
No, there is no specific time for checking the auction. You can check it 24*7 at your convenience and satisfaction.